Privacy Policy

CLAZOIRE INC. – Privacy Policy Last Updated: August 27, 2025

1. INTRODUCTION CLAZOIRE (“we,” “us,” “our”) takes your privacy seriously. This policy explains how we
collect, use, share, and protect your personal information when you visit www.clazoire.com (the
“Site”) or purchase our jewelry products (“Service”). By using our Site or Service, you agree to the
practices described here.

2. INFORMATION WE COLLECT We collect personal information to provide you with our Service. This
includes:

3. Identity & Contact: Name, email, shipping/billing addresses, phone, gender (optional).

4. Payment & Order Details: Credit/debit card or payment processor data (not stored by us), order
history, purchase info.

5. Usage & Technical: IP address, device/browser data, pages visited, cart activity via cookies.

6. User Content: Photos, reviews, messages submitted through our website or social platforms.

7. PURPOSES FOR COLLECTION We use your information to:

8. Fulfill orders and manage returns/warranties.

9. Communicate order updates, invitations, and marketing (with opt-in).

10. Enforce our Terms & Conditions and prevent fraud.

11. Improve Site performance, offer analytics, detect abuse.

12. Comply with legal obligations and protect our rights.

13. CONSENT & LEGAL BASIS Canada (PIPEDA): We collect consent explicitly through a mandatory
checkbox at checkout and during newsletter signup. You may withdraw consent at any time by
contacting us. USA (CCPA/CPRA): We notify you when personal data is collected and offer opt-outs
from sharing for advertising purposes. We do not sell your personal data in exchange for money.
Opt-out via our “Do Not Sell or Share My Info” link. EU (GDPR): If you are an EU resident, you have the
right to access, rectify, erase, restrict, or object to processing, and file complaints with a supervisory
authority. Contact us at contact@clazoire.com.

14. SHARING YOUR INFORMATION We may share data with:

15. Shipping providers (DHL, UPS, FedEx)

16. Payment processors (e.g., Shopify Payments, Stripe)

17. Advertising and analytics platforms (Google Analytics, Meta Ads) — only with your consent

18. Legal authorities as required

19. Cross-border service providers, under contractual terms that ensure protection equivalent to
Canadian privacy laws

We do not sell personal information. Behavioral advertising data is shared only with consent. You may opt
out via our “Do Not Sell or Share My Info” link.

1. YOUR RIGHTS Canada (PIPEDA):

2. Access, correct, or withdraw your personal data

3. File a complaint with our Privacy Officer

USA (CCPA/CPRA): - Right to know what we collect and share - Right to delete your data (with legal
exceptions) - Right to opt out of sale/sharing - Right to non-discrimination

Requests will be acknowledged within 10 days and fulfilled within 30 days. Email: contact@clazoire.com
with subject: “DATA REQUEST – [Your Name]”.

1. USER-GENERATED CONTENT & MODERATION By submitting content (e.g., reviews, photos, DMs), you
grant CLAZOIRE a perpetual, worldwide license to use or moderate that content. We reserve the
right to remove any content deemed fraudulent, abusive, misleading, or inauthentic.

2. COOKIES & TRACKING We use cookies for site operations, analytics, and marketing. Our cookie
consent banner allows you to opt-in/out of categories including analytics, functional, necessary, and
marketing cookies. You may adjust preferences anytime in our cookie settings center.

3. DATA RETENTION & SECURITY We retain:

4. Order data for 7 years (legal & accounting needs)

5. Support logs for 12 months

Security Measures: - HTTPS encryption - Firewalls & access controls - Regular audits of partner data
handling

Despite best efforts, no platform is completely secure. Users are encouraged to use strong passwords and
avoid sharing account credentials.

1. DATA BREACH POLICY In the event of a data breach:

2. We will notify the Office of the Privacy Commissioner of Canada and/or appropriate U.S. authorities
within 72 hours.

3. Affected users will be contacted with specific guidance and remedies.

4. CHILDREN’S PRIVACY We do not knowingly collect data from children under 13. If you believe a child
has submitted personal data, contact contact@clazoire.com for immediate deletion.

5. DMCA NOTICE & TAKEDOWN If you believe your copyrighted content has been posted on our site
without authorization, please notify contact@clazoire.com with:

6. Your contact info

7. Description & URL of the infringing content

8. Proof of copyright ownership

9. Statement under penalty of perjury that your claim is accurate

10. PAYMENT & BILLING DISPUTES In the case of failed transactions or chargebacks:

11. Orders may be cancelled and accounts suspended

12. Customers must first contact contact@clazoire.com to resolve billing issues

13. Fraudulent chargebacks will be pursued under applicable law and may be blacklisted from future
sales

14. AFFILIATE & INFLUENCER PROGRAM DISCLOSURES Affiliates and influencers must:

15. Disclose all sponsored links and promo codes clearly, per FTC and Canadian guidelines

16. Use “#ad” or “sponsored” as required

17. Not make false claims or misrepresentations

Violations will result in immediate program removal and potential legal action.

1. CHANGES TO THIS POLICY We may update this Privacy Policy at any time. Updates will be posted
here with the new date. Continued use of the site constitutes acceptance of any changes.

2. CONTACT US For questions or data access requests: Email: contact@clazoire.com